We are 100% committed
to keeping your data safe and secured. We appreciate and respect just how
important your privacy is, so we will only use your data to improve your experience.
We may change this
page from time to time, to reflect our data processing. If we make significant
changes, we will make that clear on our website or other services, or by some
other means of contact such as email, so that you are able to review the
changes before you continue.
In case you have any
questions about how we protect your privacy, contact us at conformGDPR@nissa.com.
Here’s why we need
your information and how we use it:
Name
and contact information
How we use it |
Why? |
To deliver your
purchases |
We are committed to
fulfilling our contract of providing you with our services, which include
delivery |
Send you service
messages by text, e-mail, such as order updates |
So you know when and
how your order is coming |
Sending you
information by email, SMS about our new products, offers and services |
To keep you up to
date. We only send this with your permission |
Fraud prevention and
detection |
To prevent and
detect fraud against either you or us |
Showing you our
adverts as your browse the web |
To keep you up to
date, so you can see our latest products and deals |
Finding out what
you, and other customers, like |
To ensure we are
giving you what you want, and to stay ahead of the competition |
Your date of birth
How we use it |
Why? |
Birthday offers and
greetings |
To send you a Happy
Birthday greeting and remind you to take advantage of your birthday discount |
Fraud prevention and
detection |
To prevent and
detect fraud against either you or us |
Your payment
information
How we use it |
Why? |
Take payment, and
give refunds |
We’ve got to do this
to perform our contract with you and deliver your order |
Fraud prevention and
detection |
To prevent and
detect fraud against either you or us |
Your contact
history with us
What you’ve said to us
— for example, over the phone, on instant chat, or on social media.
How we use it |
Why? |
Provide customer
service and support |
To provide the best service
that you expect from us |
Purchase history
and wishlist items
What you’ve purchased
and what you’ve stored in your basket or wishlist for
later
How we use it |
Why? |
Sell you things |
So you can add items
to your shopping bag and purchase them |
Provide customer
service and support, and handle returns |
We’ve got to do this
to perform our contract with you |
Finding out what
you, and other customers, like |
To ensure we are
giving you what you want, and to stay ahead of the competition |
Information about
your phone or laptop, and how you use our website
Information you give
us when you browse our site, including your IP address and device type and, if
you choose to share it with us, your location data, as well as how you use our
website
How we use it |
Why? |
Improve our website
and set default options for you (such as language and currency) |
For the best and
easiest shopping experience |
Protect our website |
To prevent and
detect fraud against either you or us and to meet our legal obligations about
looking after your data |
Information from
accounts you link to us
What we do if you link
your Facebook, Pinterest,
Twitter or Google+ account to us
How we use it |
Why? |
To enable you to
like and share our products |
To make it easier
for you to use our website and like & share those items you want |
To provide product
recommendations |
So you can quickly
spot things you like |
Your responses to
surveys, competitions and promotions
How we use it |
Why? |
Run the survey, competition
or promotion |
We’ve got to do this
to perform our contract with you and select a winner |
While you are not
required to give us any of this information, if you don’t you may not be able
to use our website as it is intended and are unlikely to receive our best
customer experience.
We will hold onto your
data for as long as you have your account or as long as we need to provide
services to you. If reasonably necessary or required to meet legal or
regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce
our terms and conditions, we may also keep hold of some of your information as
required, even after you have closed your account, or it is no longer needed to
provide the services to you.
We also anonymize and aggregate personal information (so that it
does not identify you) and use it for purposes including testing our IT systems,
research, data analysis, improving our site and developing new products and
services. We also share this information with third parties.
We will never sell any
of your personal data to any third party, including name, address, email address or payment information.
However, we do share
your data with the following categories of companies, as part of the services
we provide to you:
With your approval, we
send out regular marketing messages in the form of emails and SMS, to keep you
aware of our news, promotions and collections. You can stop receiving marketing
messages from us at any time by clicking the „unsubscribe” link in any email or
by contacting our Customer Care team.
Please note we work
with a complex web of services, so you might get messages from us while we
process your request and our systems get updated.Stopping
marketing messages will not stop service communications (such as order
updates).
Like many other
companies, we engage in online advertising, targeting banners and ads to you,
while you are browsing other websites, using a variety of digital marketing
networks and technologies such as pixels, cookies and identifiers. This
includes social networks and their specific services, such as Facebook’s Custom Audiences.
Banners and ads are
targeted based on information available to us on you and your activity on our
website.
We respect your
privacy and ensure data protection. Here are your rights when it comes to your
personal information:
If you’d like to
exercise your rights or have a complaint, please contact our Customer Service
team or email us at conformGDPR@nissa.com
This policy refers to
the cookies and website operated by S.C. DemiumaComimpex
S.R.L., based in Craiova, Str. Stefan Odobleja.
Our website uses
cookies to personalize content and ads, to provide social media features and to
analyze our traffic. By continuing to use this website, you consent to these
sorts of cookies on your device.
We also share
information about your use of our site with our social media, advertising and
analytics partners who may combine it with other information that you’ve
provided to them or that they’ve collected from your use of their services.
By using our website,
you consent to us placing these sorts of cookies on your device and accessing
them when you visit our website.
If you’d like to delete
any cookies on your device, access the “help” section of your browser for more
information. Please note that by deleting or disabling future cookies, your
user experience may be affected, and you might not be
able to take advantage of certain functions of our site.