Making a return or exchange is easy.
If you'd like to return an order, you need to complete the Return Form with the products you intend to return by selecting whether you want a refund or exchange. Please make sure the Return Form is filled out and placed in your returns package. Unidentified returns may be returned to the sender.
If you require an exchange, then please make sure you include the code of the product, size and colour you would like on your returns form. All exchanges are based on stock availability.
After completing the Return Form, you need to send your item(s) back to us within 14 days of receiving your order. You will be notified by email once your return has been received and processed.
The only taxes that will be covered by you will be the Returns taxes, the New delivery with a replaced product will be free of charge.
Items should be returned new, unused, and with all NISSA tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.
Please email shop@nissa.ro if any of your purchases have been delivered without NISSA tags.
We have made every effort to display as accurately as possible the colors of our products that appear on NISSA. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
Important Information
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